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CASE 1.

You got the batch of elegant women's wear for the New Year holidays at a well-known company. You expect to get a good return on the eve of holidays. Payment and delivery of goods were made under the terms of the contract. Unfortunately, after extracting the goods, you find out that there was a mistake. Your order will not work because there is only men's clothing in the package. Call to the suppliers urgently and try to resolve the problem so that your business continues to bring you income.

Answer the questions:

1. Is there a real problem for in the situation? Why?

Yes, there is a real problem in the situation, because the order will not work as there is only men’s clothing in the package.

2. Are there any ways of nonstandard decision? What are they?

There is one way to resolve this problem: to call to the suppliers urgently, discuss and resolve this problem with them.

A brave Woman

A sergeant from Arizona police department: «Helen Presley rescued three people from a burning car. That is how it all happened. One evening she went out with her friend Jack for a meal in a small quiet restaurant. They left at 9 pm and Helen offered to take Jack home. They were driving along when, suddenly, a car drove past them out of control. The car crashed and after that it burst into flames.